Everything we create is made with care, and we want you to be fully satisfied with your Bareebells experience. Our policy is designed to be straightforward and fair.
1. How Long Do I Have to Return an Item?
You may initiate a return within 30 calendar days from the date your package was delivered. After this window, unfortunately we cannot accept a return request.
2. What Can Be Returned?
To be eligible for a return, the item must be in the condition you received it: unused, unopened, and in its original packaging. We understand that you may need to open the outer box, but for food safety and quality assurance, individual product wrappers must remain sealed. We cannot accept returns on products that have been opened, partially consumed, or show signs of tampering.
3. Returns Due to Our Error or Quality Issues
If you received an incorrect item, or if a product arrives damaged or fails to meet our quality standards, we take full responsibility. Please email us at info@bareebells.it.com with your order number, a description of the issue, and a photo of the product and packaging. We will provide a pre-paid, trackable return shipping label, and you will not be charged any shipping or restocking fees.
4. Returns for Any Other Reason (Change of Mind)
Even if you simply change your mind, we still offer free returns. As long as the item meets the condition requirements above, you can send it back using a pre-paid return label we will provide upon request. No restocking fee will be applied. This ensures a risk-free purchase every time.
5. How to Start a Return
Send an email to info@bareebells.it.com with the subject line “Return Request – [Your Order Number]”. Please tell us which items you wish to return and the reason. Our support team will respond within one business day with the return label and detailed instructions. Please do not send the item back without first obtaining a return authorization, as this can delay the refund process.
6. Ship It Back
Securely pack the product in its original box, affix the label we provide, and drop the package off at the corresponding carrier’s location. The return shipping address is:
Bareebells Returns
22995 Fontwell Square
Sterling, VA 20166
United States
7. How Refunds Are Issued
When your returned package arrives at our facility, we inspect it within 1–2 business days. Once approved, your refund is initiated immediately. The amount is returned to the original payment method you used during checkout. Depending on your bank or card issuer, it may take an additional 7–10 business days for the credit to appear on your statement. You will receive an email notification as soon as the refund has been processed from our side. We do not issue store credit unless specifically requested by you.